Services

Business consulting

Consulting and Project Management

The key to success in today’s complex IT environment is the ability to manage projects efficiently and effectively.
This takes strong skills and experience from people and teams that have succeeded in taking projects to completion regardless of the situation.

Project management services from eDirection utilize proven experience and methodologies to deliver IT solutions that meet the business technology needs of our clients. The skills of both our project leaders and team members are broad and deep, with expertise in virtually every aspect of e-business, legacy systems, enterprise applications, networking, communications, and technology solutions.

eDirection can deliver project management skills to your organization quickly and efficiently. Regardless of the size or scope of the project, LaunchInfoTech can provide your organization with project leaders or project teams for virtually any IT project. Our long experience in delivering complex solutions for our clients has taught us that success requires skills both in working with clients as business partners and in providing the leadership to manage large-scale, complex consulting engagements.

eDirection has expertise in a variety of project management environments including :

  • Application Development
  • Application Maintenance
  • Enterprise Solutions
  • Testing Services
  • Outsourcing Services
  • Web Development
  • Data Warehousing
  • Systems Integration
  • Technical Communications
  • Infrastructure Management

Regardless of size and scope of your project management needs, eDirection can deliver the skills and resources you need to guide your project to completion on time, on budget, and on mission.

Creating usable application

Application Development

Our end-to-end application development services, coupled with our delivery model offers our clients a wide range of engagement options to support their application development needs.
We have honed the science of application management virtually to a fine art – balancing the right strategy, technologies, methodologies and processes, delivering better and reliable applications to our clients.
Our solutions cover the entire application life cycle activities, from formulating the technology strategy through architecture, development, maintenance and providing day-to-day operational support.
Our proven processes and methodologies ensure a predictable delivery, reducing your development costs through leveraged resources across global locations.

Using a proven four-phased approach, our experts:

  • Define and analyze the application requirements
  • Design the technology solution
  • Produce/Implement the application to a production environment
  • Monitor performance during post-implementation support
Programmer and Developer coding software application.

Application Maintenance

eDirection provides end-to-end solutions for maintaining your portfolio of applications.

eDirection’s well-defined Application Maintenance methodology focuses on smooth transitioning of your application maintenance activities to a group of seasoned professionals and providing 24X7 support based on well-defined SLAs.

We offer maintenance for the commercial products and mission-critical enterprise solutions that we build for our clients. Our teams work as an extension of our client teams in a distributed delivery environment to accelerate release cycles, reduce maintenance costs and decrease software complexity. Our mature application maintenance processes improve application stability, lead to improvements in quality of services and hence increase customer satisfaction.

eDirection Advantage:

  • Focus on cost reduction and ROI
  • Access to top industry talent Solutions architected for scalability, reliability and extendibility
  • Strong methodology and process focus
  • Guaranteed service levels with quality focus Unique teaming and transformation plans
Business people planning resources

Enterprise Resource Planning

eDirection has significant experience in implementing enterprise solutions

that have delivered to our clients major benefits in terms of better customer relations, better utilization of enterprise resources and improved business intelligence that in turn drives more business and profits.
ERP solutions have become a crucial part of enterprise IT strategy. More and more organizations are relying on ERP solutions to provide a unified view of the enterprise and drive in strategic benefits. LaunchInfoTech’s extensive experience has enabled it to build specific consulting practices.

We have integration experience with all the top enterprise software manufacturers, including:

  • PeopleSoft
  • SAP
  • Oracle
Industry experts with a deep understanding of ERP suites lead these dedicated practices that include functional specialists, technical analysts and programmers.
Our experienced team is innovative, fast and flexible. We integrate into the client’s culture and adapt to the needs of the organization. With in-depth business and technology expertise, a proven track record and global resources, LaunchInfoTech can mobilize the right people, skills, and technologies to help clients improve their performance.

Our ERP practitioners have deep knowledge in the following enterprise functions:

  • Sales, Distribution & Logistics
  • Production Materials Management
  • Supply Chain Management
  • Product Life Cycle Maintenance
  • Project Management
  • Human Resource Management
  • Financial Management

Our teams have expertise in the following Industry Verticals:

  • Banking, Financial Services, Insurance
  • Telecom
  • Pharmaceuticals and Healthcare Automotive
  • Process Manufacturing
  • Discreet Manufacturing
  • Retail and Logistics Technology & Services

LaunchInfoTech Advantage:

  • Experience with large-scale implementations
  • Deep knowledge of ERP implementation and integration challenges
  • Domain expertise to deliver true Business Value Expertise with SAP, Peoplesoft & Oracle
Wooden blocks with the word CRM (Customer Relationship Management) and businessman

Customer Relationship Management

LaunchInfoTech works from the premise that CRM is not merely a technology solution and that it needs to be approached in its totality, factoring in technology, processes, knowledge, and people.
At LaunchInfoTech, we believe in developing a customer relationship management (CRM) solutions that are specific to the challenges faced by an organization. With the right solution from LaunchInfoTech, you can make sure your customer is being served better ? anytime, anywhere.

We have been successful in implementing CRM solutions from leading vendors like Siebel, Oracle, SAP, Peoplesoft.

Our implementation expertise spans across several areas including version upgrades, enhancements and customization, integration solutions and complete solution implementation.
We ensure on-time, on-budget delivery of quality projects. Our methodology provides the framework and tools that support the quality, structured implementation and upgrade of business software systems and development of customized solutions.

LaunchInfoTech Advantage:

  • Holistic approach
  • Factoring in technology, processes, knowledge and people
  • Need Based – One size does NOT fit all
  • Extensive experience incorporating best practices
  • Effective methodology – On-time, on-budget project completion
  • Total Solution – Implementation to production support
Programmer testing VR app

Testing Services

Quality Assurance (QA) and testing has key role in the software development lifecycle.
Testing, as a major component of the development process, must ensure quality and cost-effectiveness to provide a good return on investment over the long term. The quality of testing can be improved by adopting a systematic testing approach, whereas cost-effectiveness can be improved by test automation and by using offshore services.

Our experience and expertise spans several facets of testing including:

  • Design and development of testing strategies
  • Creation of automated testing scripts
  • Execution of testing
  • Continuous monitoring and testing of releases

eDirection has the skills, processes, tools and techniques required for systematic testing. We have extensive experience with Testing Suites from leading vendors like Mercury, Rational, and Segue.

LaunchInfoTech Advantage:

  • Reduction in cost of development and maintenance
  • Improvement in development processes
  • Access to best QA resources and best practices
  • Freeing your critical resources to focus on core development issues
Asian team Outsource Developer Looking Screen Programming Code Working with Laptop Computer

Outsourcing Services

From short-term to multi-year contracts, LaunchInfoTech’s outsourcing adds value to traditional outsourcing benefits.

eDirection delivers a comprehensive suite of services from multi-year, enterprise-level outsourcing services to traditional short-term consulting engagements. Our consultants provide a highly productive and cost-effective means for designing, building, modifying, optimizing, and maintaining applications.

eDirection’s outsourcing offerings include:

  • Applications outsourcing and maintenance, including production support;
  • Application development and integration services;
  • Web development and technology services;
  • Enterprise Solutions, and
  • Quality assurance (QA) testing services.

eDirection ‘s services and skill sets span platforms and products. We support legacy applications, the client/server environment, and the Web space.

eDirection Advantage:

  • Reduced cost;
  • Flexibility and cost economy to react to volume fluctuations;
  • Freedom for client’s staff to work on strategic objectives; and
  • Extension of IT resources and access to expanded skill sets.

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